Customer Service Excellence: Building Loyalty Workshop

Description

Happy customers are loyal customers! 

Join Sj Bulmer, Managing Partner and Profit Mastery Certified Facilitator, for this in-person session focused on the foundational principles of excellent customer service to differentiate your business and build a strong client base. 

What You Will Master: 

The direct impact of customer experience on your bottom line. 

Simple techniques for improving customer interactions every day. 

Strategies to turn satisfied customers into loyal brand advocates. 

Registration Info: 

Fee: $30. 

Format: In-Person Workshop. Sports & Rec Center (SRC) Conference Room 

To Register: Please register directly through the DeKalb Park District website at this link.