REPORTS TO: Executive Director

FLSA STATUS: Non-exempt, hourly

HOURS: 20 hours per week, year-round. Schedule is flexible with the requirement of being in the office regularly each week (Monday–Friday) and some special events in the evening.

COMPENSATION: $18–$19 per hour, commensurate with experience

Support the Executive Director and staff with administrative, financial, and member-facing tasks that keep the Chamber running smoothly, while providing a professional and courteous standard of service to members and visitors.

Administrative & Customer Service

• Customer Service: Answer phones and greet visitors in a friendly, professional manner.
• Digital Proficiency: Maintain proficiency in Office365, Word, and Excel.
• General: Other duties as assigned by the Executive Director.

Financial & Membership Administration

• Financial Management: Complete banking deposits, process incoming credit card payments, pay invoices in a timely manner, and post credit card expenses for reconciliation.
• Membership Billing: Take the lead on Annual Membership Dues invoicing.
• Database Maintenance: Establish new members and maintain ongoing member updates in QuickBooks, the member database, and Constant Contact.

Program & Event Support

• Event Support: Assist in organizing programs and maintaining financial spreadsheets for Chamber events (including Annual Meeting, Local Showcase, Family Fun Fest, Golf Outing, ATHENA Awards, Leadership Academy, Gather, etc.).
• Program Administration: Support additional programs including Ambassador meeting support, New Resident Welcome Bags, New Membership Information packets, New Neighbor Program, and the Annual Business Directory.

• High School Diploma or equivalent required.
• College coursework or relevant work experience in basic bookkeeping and managing accounts payable/receivable preferred.

• Self-starter with excellent customer service skills and a positive outlook.
• Strong verbal and written communication skills.
• Hands-on knowledge of QuickBooks preferred and proficiency in Microsoft Excel and Word required.
• Ability to work independently, exercise discretion, and adapt to shifting priorities.
• Knowledge of the DeKalb community and surrounding area is a plus, given the Chamber's role as a community organization.

• Primarily sedentary office work; ability to sit at a desk and use a computer for extended periods.
• Ability to lift and carry up to 20 lbs. (e.g., office supplies, event materials).
• Work is performed on-site at the Chamber office, Monday through Friday.

Interested applicants should submit a resume and cover letter to matt.duffy@dekalb.org or via mail to:

Attn: Matt Duffy

DeKalb Chamber of Commerce

130 W. Lincoln Highway, Suite 200

DeKalb, IL 60115

No phone calls please. Interviews will begin in August and continue until the position is filled.

The DeKalb Chamber of Commerce is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.