Job Description-

Overview:

The Receptionist at FVCS serves as the front-line ambassador for the organization, being the first point of contact and providing exceptional client service. The primary responsibilities of this role are to greet visitors, answer incoming calls, and direct inquiries to the appropriate source. Additionally, the Receptionist will assist with administrative tasks, provide support to staff members, and serve as a key liaison between clients and staff.

Essential Functions: 

Greet visitors, answer incoming calls, and direct inquiries to the appropriate staff member or department.

Serve as the initial point of contact for clients, offering support and assistance as needed.

Manage the reception area, ensuring a welcoming environment that is clean, organized, and professional.

Schedule appointments and maintain calendars for staff members.

Assist with administrative tasks such as filing, data entry, and record keeping.

Maintain inventory of office supplies and order as necessary.

Coordinate with facilities staff to ensure the maintenance and upkeep of equipment and space.

Assist with special events and projects as needed.

Provide support for staff members, including the Executive Director and management team.

Serve as a key liaison between clients and staff members, ensuring clear communication and an excellent client experience.

Competencies:

Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.

Strong organizational skills with the ability to multitask and prioritize duties effectively.

High level of accuracy and attention to detail.

Proficient in Microsoft Office programs such as Excel, Word, and Outlook.

Ability to work independently and as part of a team.

Demonstrates a customer-centric approach to work.

Ability to maintain confidentiality with sensitive information.

Work Environment:

This position primarily operates in a professional office environment. This role may require some evening and weekend work to support special events and projects.

Physical Demands:

The physical demands of this role include the ability to lift up to 25 pounds and work at a computer for extended periods.

Required Education and Experience:

High school diploma or equivalent. At least 2 years of experience in a front desk or receptionist role. Proficiency in Microsoft Office programs.

AAP/EEO Statement:

FVCS is an equal opportunity employer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

$15 per hour

https://fvoas.org/careers/